Telecom services:

Analogue phone (household phone) extension installation

Phone system troubleshooting

Call Center queuing (ACD, VDN, Vectors, Hunt Groups, Skills, etc)

Phone/Extension creation/installation

Network preparation for SIP installation (VLAN creation, trunking setup, DHCP addressing, DHCP string)

Avaya SIP / H.322 handset firmware upgrading

 

Experienced in:

Avaya Aura® Communication Manager

GPT/Siemens IsDX

BCM 50