Telecom services:
Analogue phone (household phone) extension installation
Phone system troubleshooting
Call Center queuing (ACD, VDN, Vectors, Hunt Groups, Skills, etc)
Phone/Extension creation/installation
Network preparation for SIP installation (VLAN creation, trunking setup, DHCP addressing, DHCP string)
Avaya SIP / H.322 handset firmware upgrading
Experienced in:
Avaya Aura® Communication Manager
GPT/Siemens IsDX
BCM 50